![\"whistleblowing](\"https:\/\/cms-corporate.integrity-asia.com\/id\/wp-content\/uploads\/sites\/3\/2019\/06\/7-common-problems-that-reduces-robustness-of-whistleblowing-300x300.jpg\")
Many organizations or companies have seen whistleblowing as a very effective tool in preventing fraud. \u00a0The 2018?ACFE Report to the Nations on Occupational Fraud and Abuse found that tip is the most common initial detection method with 46% of all fraud cases being detected.<\/p>\r\n\r\n\r\n\r\n
However, having a whistleblowing system on board is not enough. Your companies should be able to maintain a robust one otherwise it will just become nothing but an ornament.<\/p>\r\n\r\n\r\n\r\n
Read More: <\/strong>Whistleblowing hotline: An Essential Protection or An Ornament?<\/strong><\/a><\/p>\r\n\r\n\r\n\r\n According to Whistleblowers: Incentives, Disincentives, and Protection<\/em>, Strategies<\/em> there are seven common major problems on a whistleblowing system that reduce its robustness:<\/p>\r\n\r\n\r\n\r\n Tone at the top might acknowledge a whistleblowing system, but if it does not encourage whistleblowers, then there is a chance the whistleblowing system does not work well.<\/p>\r\n It is very rare that companies provide reward or recognition for whistleblowers. On the contrary, in many cases, the persons often get ostracized, their employments get terminated, or they even get threat. Without meaningful rewards, a person has no reason to be whistleblowers.<\/p>\r\n Confidentiality is critical in a whistleblowing system because most whistleblowers can face retaliation. Emission scandal of Volkswagen in 2015 teaches us a lesson that if a company does not guarantee the confidentiality of the whistleblowers, then there will be no one to speak out the truth.<\/p>\r\n An anonymous whistleblower may not be able to provide sufficiently detailed or contextual information in their initial report. Due to the limited contact with the whistleblower, investigators face difficulties in conducting follow-up communications. This leads to a lack of crucial data that could strengthen or substantiate the report. Ultimately, this limitation results in the failure to properly investigate the incoming report.<\/p>\r\n Although your companies have implemented whistleblowing systems, but if you do not adequately communicate it to your employees, then they do not know anything about the system.<\/p>\r\n Audit committees often delegate responsibilities to administrative staff and investigators, who whistleblowers may perceive as lacking independence and not legally entitled to confidentiality. This perception can discourage potential whistleblowers from reporting their findings. Therefore, it is highly recommended that your company collaborate with an experienced third-party whistleblowing system service provider.<\/p>\r\n Integrity Indonesia has been trusted by clients for over seventeen years as a provider of mitigation solutions, including whistleblowing systems. Through Canary WBS<\/a>, apart from providing a dedicated and secure website for whistleblowers, we also provide various reporting channels. Last but not least, our platform provides the Canary Mute<\/a> feature.<\/p>\r\n\r\n\r\n\r\n This feature allows two-way communication between whistleblowers and investigators to be facilitated without the whistleblower needing to provide personal information-such as an email address or phone number. Whistleblowers can submit reports and receive report updates (including communicating with investigators) without the need to create an account, but only with a combination of their password and report identifier number.<\/p>\r\n A strong whistleblowing system will encourage internal reporting of symptoms of illegal activity so that fraud can be prevented and corrected. If your company needs information regarding Canary WBS, please do not hesitate to contact us<\/a>.<\/p>\r\n <\/p>\r\n\r\n\r\n\r\nPractices That Undermine Whistleblowing System<\/span><\/strong><\/h2>\r\n
1. Tone at the top does not encourage whistleblowers. <\/span><\/h3>\r\n
2. There is no meaningful reward or recognition for legitimate whistleblowers. <\/span><\/h3>\r\n
3. The system does not guarantee anonymity.<\/span><\/h2>\r\n
4. Inability to communicate with anonymous whistleblowers. <\/span><\/h3>\r\n
5. The system is not well-promoted. <\/span><\/h3>\r\n
6. The whistleblowing system is not perceived independent. <\/span><\/h3>\r\n
\u00a0Dedicated and Secure Platform<\/strong><\/span><\/h2>\r\n